Quick and easy path to insurance payout for critical illness, early retirement pension and other health-related claims. No forms, just a few clicks – robots ensure quick processing.
The jury says
Efforts to develop user-friendly IT solutions do not always work out as planned, but the robot-driven design solution from the pension fund PensionDanmark is a good example of a successful outcome. To accommodate members who are often in an acute and vulnerable situation, it turns previously complicated application processes into a few simple steps to be completed online. An efficient service design that leads to speedier and better processing.