Award-year
Design solution
Robots to the rescue
Category
Production Year
2017
Company
PensionDanmark
Design company
PensionDanmark
Designer
Robotics team of PensionDanmark

Quick and easy path to insurance payout for critical illness, early retirement pension and other health-related claims. No forms, just a few clicks – robots ensure quick processing.

The jury says
Efforts to develop user-friendly IT solutions do not always work out as planned, but the robot-driven design solution from the pension fund PensionDanmark is a good example of a successful outcome. To accommodate members who are often in an acute and vulnerable situation, it turns previously complicated application processes into a few simple steps to be completed online. An efficient service design that leads to speedier and better processing.

See the jury members